We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (19)
4 Stars (5)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
5 Oct 2018 03:08
4 Oct 2018 23:07
Сумка хорошая, вместительная, все молнии работают, швы ровные. Покупала для спортзала, мои ожидания оправдались, все соответствует. Запаха нет. Цвет немного не такой как на картинке, он грязно-розовый, для меня не критично
4 Oct 2018 11:28
Сумка вместительная, качество хорошее, удобная. Внешний вид соответствует описанию, только цвет не персиковый, как на фото продавца, а пыльно-розовый. Смотрится прилично.
4 Oct 2018 09:19
Доставка всего 13 дней курьером до двери. Качество супер, нитки не торчат, запаха нет. Очень довольна покупкой, рекомендую!
2 Oct 2018 10:28
It is very well with all his pockets and one compartment shoes! Not too big, just the right size for me. Arrived in 9 days. Top!
1 Oct 2018 07:39
Super Quality and comply with the description!
30 Sep 2018 01:12
Bag is very convenient. Lots of pockets. Made Of good material. Delivery to the apartment
27 Sep 2018 16:19
Bag as described, soft touch, perfect size, fastly delivered, thanks to the serious and reliable store. I really love this bag. The only reason why I didn't put 5 stars is that "T3 HONGTU" doesn't have an universal and simple meaning. "SPORT" would have been great for example. Even in Chinese, YUNDONG ("sport") would have been great. I tried to look for the meaning of the word "hongtu" but coudn't find it. The only link I've found was the name of the Chinese artist Zhang Hontu. Maybe it doesn't mean anything but if there is a meaning, could you tell me, please ? Thank you in advance. Besides, I wish this bag had been available in different colors and prints. :)
27 Sep 2018 09:31
Отличная сумка! Качество на высоте. Замки прочные, ниток торчащих нет. Запах новой вещи. Ручки плотные. Советую на все 100% и для спорта, и для поездок.
25 Sep 2018 03:45
Very cool bag, advise the color of tea roses, very high quality.
23 Sep 2018 05:49
So happy with this product!!
23 Sep 2018 00:46
Все замки в отличном состоянии, ткань плотная и приятная
22 Sep 2018 05:38
El bolso ha llegado muy rápido a España - en 7 días. En general estoy satisfecha. El bolso tiene muchos bolsillos y es espacioso. Solo que ya en el primer uso se ha roto esto.
20 Sep 2018 05:25
I loved it, did not expect such a quality Bag super, flat seams, no smell.
20 Sep 2018 04:26
Perfecta!!! El color es precioso, trae muchísimos bolsillos, incluso para la ropa mojada, es muy espaciosa y parece muy resistente. Tardó solo 10 días en llegar a a España
18 Sep 2018 21:16
Bag perfect))) sent by courier to work)) THANK YOU store highly recommend)
13 Sep 2018 23:28
Delivery month, color of bags beautiful-dusty rose, but handle messed up the whole picture, bright pink, size good, not a large or small
6 Sep 2018 02:27
i love it nice coler and as descripted
5 Sep 2018 13:07
Too bad the straps and hook is made in plastic . Not sure how heavy it will hold
4 Sep 2018 04:51
Put 5 for quality. Bag is not the same as the picture, color is pink, but that it does not become worse. AND so, everything is perfect. Photo unfortunately does not convey the real color. The cool thing is pocket for wet items)
29 Aug 2018 07:06
this is beautiful!! exactly like the photo. it has a compartment inside, a sort of large pocket, in plastic that I'll use to separate the wet/dirty stuff from the rest. it has a detached small A6 pocket suitable for cards and other stuff of that kind.
22 Aug 2018 22:50
cute colour , more soft than the photos, neat stitch, roomy for lot of stuff , and light . good , trusted recommended
21 Aug 2018 06:01
The bag is just beautifull, its big enough, space for everything and a lot of side packs
10 Jul 2018 13:05
Сумка шикарная, не зря она сразу мне приглянулась. Цвет нежно розовый, все замки работают, есть отдельный отсек для мокрых вещей, много кармашков, длинная ручка в комплекте, доставка быстрая курьером домой
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